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Sell in-person, seamlessly

Bring your in-store and online sales together.

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Customer encounters that count

Be prepared when customers stop by your store.

Walk-in

Greet your customers by their first name, serve them efficiently, and handle all the necessary documents digitally.

Call and mail-in

Answer all booking inquiries with confidence based on real-time availability information.

Click-and-collect

Bring your online customers to your store and use the opportunity to upsell at the pick-up.

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Ways to sell in-person

Streamline your in-store experience.

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Manual orders & reservations

Create orders manually either for immediate fulfillment or for a future date.

Check-in App

Speed up your order fulfillment in-store, automate upselling, and handle contracts digitally with Twice’s Check-in App.

Booking links

Add the required products to the shopping cart and send the cart via SMS to the customer for confirmation.

Manage your business in one place

Have better control over your business operations with a unified back-office.

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Products

Control your product offering and stock levels in each sales channel so that you have the right gear available at the right time and place.

Orders

Have all your orders and inventory seamlessly connected across every sales channel and location. Attach special notes to orders to keep yourself and your team up to date.

Customers

Analyze your customers' order history and access their contact details when needed.

Documents

Decrease the amount of paper in your store by digitizing contracts and receipts.

"We found that the time customers spend inside the shop queuing, waiting, and fitting the equipment was significantly reduced."

Read the customer story →

Ossi P. | Lapland Hotels Ounasvaara

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