This is an Agreement between you and Rentle Oy. Please read these Terms carefully.
By accepting these Partner Program Terms and Conditions you are agreeing that you have read and understood these Partner Program Terms and Conditions and that you agree to be legally responsible for each and every term and condition herein.
If you have any questions, you can always contact us at partners@twicecommerce.com.
Throughout the following Agreement, the following definitions will apply.
Abandoned Partner Account means any Partner account whose Partner Dashboard has not been logged into for a period of 6 months and/or has no transactions posted during a period of six months.
Affiliate Commission refers to the Commission of Affiliate Partners for referrals of new Customers as specified under Section 7.2.1.
Affiliate Partner means the Partner who participates in the Partner Program as an affiliate marketer (and has signed this Agreement as Affiliate Partner) by using a Partner/referral link on its website.
Agency Commission refers to the Commission of Agency Partners as specified under Section 7.2.3.
Agency Partner means the Partner who participates in the Partner Program as a digital agency (and has signed this Agreement as Agency Partner) whose customers are Customers who may purchase Services by recommendation of the Agency Partner in connection with the Customer’s purchase of the Agency Partner’s services.
Agreement refers to these Partner Program Terms and Conditions between you and Rentle as well as any additions to and amendments of these Partner Program Terms and Conditions.
Commission refers to the amount earned by the Partner from successful purchases of the Rentle Services through referral by Partner.
Customer(s) shall mean any legal entities which are potential end users of Services.
Enterprise Commission refers to the Commission of Enterprise Partners as specified under Section 7.2.4.
Enterprise Partner means the Partner who participates in the Partner Program as an Enterprise Partner (and has signed this Agreement as Enterprise Partner) that refers to Rentle potential Customers of the enterprise-grade Services or potential Customers of ten or more subscriptions to the Basic, Grow or Advanced plan of the Platform.
Partner “you”, “your”, “yours” means the legal entity agreeing to participate in the Partner Program, and who will legally be bound by the terms and conditions herein. A Partner is either an Affiliate Partner, an Agency Partner or an Enterprise Partner, as confirmed by Rentle.
Partner Dashboard refers to the online location (https://affiliate.rentle.io) through which the Affiliate Partner can manage the Affiliate Partner Program and accept these Partner Program Terms and Conditions.
Partner Program Manager means the individual or individuals who has the legal authority from Rentle to manage and represent its interests in the Partner Program.
Partner Program refers to the Partner Program operated by Rentle and specified in these Terms. The Partner Program is divided into three subprograms; Affiliate Partner Program for Affiliate Partners, Agency Partner Program for Agency Partners and Enterprise Partner Program for Enterprise Partners.
Rentle Website(s) refer to rentle.io, rentle.shop, rentle.store or rentle.co or any of their subdomains.
Services shall mean the Rentle SaaS-based omni-channel commerce platform (the “Platform”) and connected services.
Tier Recruiting Commission refers to the Commission of Affiliate Partners as specified under Section 7.2.2.
User refers to the Partner website visitor who may or may not click a Partner link and be directed to the Rentle Website to purchase products from Rentle.
1.1 These Partner Program Terms and Conditions (the “Terms”) constitute the entire Agreement between you and Rentle Oy (”Rentle” or “we,” “our” or “us”), regarding your participation in the Rentle Partner Program specified in these Terms. This Agreement supersedes all prior agreements and communications of the parties, oral or written.
1.2 Subject to the terms and conditions set forth herein, Rentle hereby appoints Partner as Rentle’s non-exclusive marketing intermediary towards the Customers for the Services, and the Partner hereby accepts such appointment. Partner shall make introductions with potential Customers and discover opportunities that result in a sale of Services. Nothing set out in this Agreement prevents Rentle or its affiliates from conducting the same or similar co-operation with any other party or selling and advertising the Services in any territory.
2.1. Subject to compliance with these Terms, we grant to you a non-exclusive, non-transferable, revocable right to (i) promote, market and advertise the Service (ii) access the Rentle Website through Partner/referral links solely in accordance with this Agreement and (iii) solely in connection with such links (if you are an Affiliate Partner) or solely in connection with your marketing activities directly aimed at a Customer (if you are an Agency Partner or an Enterprise Partner), to use our logos, trade names, trademarks, and similar identifying material (collectively, the “Licensed Materials”) that we provide to you or authorize for such purpose. You are only entitled to use the Licensed Materials to the extent that you are a member in good standing of the Partner Program. You agree that all uses of the Licensed Materials will be on behalf of Rentle and the goodwill associated with it will inure to the sole benefit of Rentle.
2.2. Each party to this Agreement agrees not to use the other’s proprietary materials in any manner that is disparaging, misleading, obscene or that otherwise portrays the party in any negative light. Each party reserves all of its respective rights in the proprietary materials covered by this license. Other than the license granted in this Agreement, each party retains all right, title, and interest to its respective rights and no right, title, or interest is transferred to the other.
3.1 To enroll in our Partner Program, you must:
3.2. Partner’s main task is to operate as a marketing or sales promoter on behalf of Rentle and to introduce potential Customers or lead them directly to our website. Partner may act as a marketing or sales promoter depending on the Partner role it has (Affiliate Partner, Agency Partner or Enterprise Partner) in the way described under Section 7.2.
3.3. Rentle may choose at its discretion to auto-approve your Partner Program application. We reserve the right at our sole discretion to reject your membership in our Partner Program or re-evaluating your application at any point in time. This is especially true if the Partner’s website or promotional materials breach any of the points set out in Section 3.9.
3.4. As a Partner, you shall have the right to obtain information on our Services and other marketing material from Rentle and to market and promote such Services to Customers, make introductions with Customers and discover opportunities that may result in a sale of Services.
3.5. As a Partner, you shall reasonably support and assist Rentle when and in such extent as it is from time to time requested by Rentle in respect of negotiations and agreement closing with referred Customers.
3.6. As a Partner, you shall have no authority to make customer or affiliate contracts on behalf of Rentle, or in any way to bind Rentle towards third parties. For clarity, Rentle shall enter into all agreements and collect all fees from referred Customers directly from such Customers.
3.7. When promoting the Services and negotiating with Customers, the Partner shall offer the Services strictly in accordance with the Rentle Terms of Service. The Partner may not modify in any way the Rentle Terms of Service provided by Rentle. For clarity, the Partner shall not make any claims with respect to the Services’ performance, or any warranty related to the Services different from those communicated in writing by Rentle.
3.8. As a member of the Affiliate Partner Program, you will be granted access to the Partner Dashboard. Here you will have an option to review the details of our Affiliate Partner Program including our promotional materials, such as Partner links to web pages within the Rentle Website and creatives. You will be free to browse and get tracking codes for our deals if and when they are available. In order for us to accurately keep track of all guest visits from your website to the Rentle Website, you must use the Partner link that we provide for each banner, text link, HTML code or any other promotional material listed.
3.9. The Partner agrees that their website, service or correspondence does not contain any materials that in Rentle’s sole discretion are considered to:
3.9.1 We do not work with discount, cashback or coupon websites. Any discounts provided to Partners must not be displayed publicly. The coupon code can only be applied to first-time purchases made on the Rentle Website directly. If a non-coupon, cashback or discount website displays a coupon or a discount, after receiving prior consent from a Partner Program Manager, User must be able to see such coupon/deal/savings information and details before a Partner cookie is set (i.e. “click here to see coupons and open a window to the Rentle Website” is NOT allowed).
3.9.2 Partner sites may not have “Click for (or to see) Deal/Coupon” or any variation, when there are no coupons or deals available, and the click opens the Rentle Website or sets a cookie. Partner with such text will be removed from the Partner Program immediately.
3.9.3 The Partner may not bid on or use phrases, such as Rentle Coupon(s), Rentle Discount(s) or other phrases implying coupons are available. Any misspellings of our brand name in combination with coupon/deal/savings or any synonyms or similar alterations of these words are also strictly prohibited.
3.9.4. The Partner may not use misleading text on Partner links, buttons or images to advertise anything besides currently authorized deals to the specific Partner. The commercial purpose of the Partner’s marketing efforts must be clearly identifiable. The Partner shall not disguise its partner marketing efforts as consumer recommendations or as similar non-commercial messages.
3.10. The Partner is solely responsible for the maintenance and information updates on its website. For example, if Rentle's pricing policy changes, it will be up to the Partner to update this information. We have the right to at any point in time and for any reason require you to update the information and material on your website and other marketing channels to match any new brand guidelines or offerings we may have. We may monitor your website as we feel necessary to make sure that it is up-to-date and to notify you of any changes that we feel should enhance your performance.
3.11. While this Agreement remains in force, Partner shall serve Rentle in good faith, in compliance with all applicable regulations and high ethical standards, in a professional manner and with all due diligence observe all reasonable instructions given by Rentle and act in Rentle’s interest and with respect to the good reputation of Rentle. The Partner shall keep Rentle informed of all essential matters relating to the cooperation hereunder.
3.12. As a Partner, you can only create and use one (1) account in the Partner Dashboard. You can list multiple domains, social media accounts, or other medium within one account, but only one account is allowed.
3.13. Self-referrals for Partner purchases are strictly prohibited. This means that you cannot refer yourself, your immediate family or the company you work for by using your Partner link. You will not receive a Commission on any purchases made by yourself for your own use, your immediate family members or the company you work for.
3.14. If your account was terminated as set forth in Section 5.2, you may not create another account in our Partner Program.
4.1. Rentle may accept or reject any individual referred Customer at Rentle’s discretion. Rentle shall not be liable for any direct, indirect or consequential damage or loss arising from or related to Rentle’s refusal to execute any agreement with any Customer.
4.2. We reserve the right to monitor your website at any time to determine whether you are following this Agreement. We may inform you of any changes to your website that we feel you should make, or to ensure that your Partner links to the Rentle Website are placed appropriately and to notify you of any other changes to materials or practices that we feel should be made by you in relation to your participation in the Partner Program. Failure to make the changes to your website or other marketing materials or practices that we feel are necessary, for longer than thirty (30) days from the date when you were informed of the change or requirement (e.g. in the Partner Dashboard or by email), constitutes a material breach of this Agreement.
4.3. We reserve the right to remove Abandoned Partner Accounts from our system if their balance is equal to or less than $50 after a 6-month period of inactivity. In this case any accumulated commissions below $50 (minimum payout threshold) will be forfeited.
5.1 This Agreement shall take effect upon our acceptance of your Partner Program application and shall remain in effect until terminated in accordance with this Section 5. Either party may terminate this Agreement at any time, with or without cause, by giving the other party 30 days’ written notice. Written notice can be sent by email to either party, or through any appropriate mechanism in the Partner Dashboard.
5.2 Rentle may terminate this Agreement or terminate or suspend any access to the Partner Program with immediate effect and without prior notice in the following circumstances:
5.3 If the Agreement is terminated in accordance with this Section 5, Rentle shall not be liable to pay any Commission to the Partner after the termination of the Agreement.
6.1 We can change the content of these Terms at any point in time. In such an event, you will need to comply with a revised version of these Terms when prompted to do so in the Partner Dashboard or as otherwise informed to you in writing. If any modification is unacceptable to you, your only option is to end your association with the Partner Program, including closing your Dashboard account, if applicable. If you do not accept the modified Partner Program Terms within thirty (30) days of the date of notice of amendment (e.g. in the Dashboard or by email), we reserve the right to terminate this Agreement and your Dashboard account with immediate effect.
6.2 Continued participation in the Partner Program will indicate your agreement to the changes and your adherence to any modified Terms.
7.1 Partner will be entitled to Commission in accordance with this Section 7. Commissions are calculated and paid depending on the Partner role the Partner has had (and which role has been agreed upon in writing between the Parties) in connection with the referral eligible for Commission. In other words, the amount and payment terms of Commission are different in respect of all four Commission types; Affiliate Commission and Tier Recruiting Commission for Affiliate Partners, Agency Commission for Agency Partners and Enterprise Commission for Enterprise Partners.
7.2 If a Partner has referred a Customer to Rentle, then Rentle shall pay a Commission to the Partner in the following situations:
7.3 Partner is entitled to the Commission only provided that the referral doesn’t breach any limitations set forth in Section 7.10.
7.4. For clarity, no other type of Customer referrals by the Partner than those described under Section 7.2 (under the subsection applicable to the Partner) shall be eligible for any Commission.
7.5. The Affiliate Commission and Tier Recruiting Commission amounts are set out on the Partner Dashboard. Commission amounts may be changed by Rentle at any time. You are solely responsible for determining if the Commission amount for a Partner link you have placed on your website has changed or been discontinued.
7.6. The calculation formula of the Agency Commission and the Enterprise Commission, respectively, are to be determined separately in writing by Rentle. Rentle shall have the right to at its sole discretion change the applicability criteria and the calculation formula of the Commission to be applied to active or forthcoming referrals by Agency Partners and Enterprise Partners at any time.
7.7. Accrued Affiliate Commissions and Tier Recruiting Commissions will be paid on the 15th date of the month following the transaction that generated the Affiliate Commission or the Tier Recruiting Commission, respectively. The Commissions due to Affiliate Partners are calculated in accordance with the statistics and balance that are collected, calculated and displayed on the Partner Dashboard. The only valid statistics used for determining Commissions of Affiliate Partners will be those displayed in the Partner Dashboard.
7.8. Accrued Agency Commissions will be paid quarterly on the 15th date of the month following the quarter of transactions that generated the Agency Commission. Each year is divided into four quarters so that the first accrual quarter begins on 1 January and ends on 31 March.
7.9. Accrued Enterprise Commissions will be paid quarterly on the 15th date of the month following the quarter of transactions that generated the Enterprise Commission. Each year is divided into four quarters so that the first accrual quarter begins on 1 January and ends on 31 March.
7.10. No Commission payment shall be made to a Partner unless the total accrued unpaid Commissions exceed the minimum threshold of $50. For a Partner to receive a Commission, this Agreement shall be in force on the scheduled payment date of such Commission as set out under Sections 7.7., 7.8. and 7.9. above. Commission will be paid out to the Partner provided that the purchasing Customer is not an existing customer of Rentle, does not request a refund before the payment of Commission, that the Commission was not a result of a self-referral and doesn’t breach any other terms of this Agreement. Rentle also reserves the right to decline a Commission of a Partner, if Rentle is already working or negotiating with the relevant referral or if the referral was introduced to us earlier by another Partner or channel. Notifications about created, approved and disapproved Commissions are also sent through email.
7.11. The Partner is solely responsible for its tax obligations and other statutory and governmental obligations. The Partner is solely responsible for any and all charges, fees, taxes, exchange rates, surcharges and other expenses arising out of the Partner relationship with Rentle including those incurred in order to receive Commissions. The Partner shall ensure that it does not operate in a manner that brings about obligations for Rentle in connection with the Partner’s tax obligations and other statutory and governmental obligations, e.g. tax withholding obligations.
7.12. Available payment options for Commissions to be paid to Affiliate Partners are described in the Partner Dashboard, any other payment options may be declined for use at our discretion. Our primary payout option is PayPal. However, if you are planning on generating a large volume of referrals as an Affiliate Partner, wire transfers can also be arranged. Please email us at partners@rentle.io, if you wish to discuss this payment option.
7.13. Rentle will provide further invoicing and payment instructions to Agency Partners and Enterprise Partners, respectively, regarding payment of Commissions. In addition, Rentle may require Agency Partners and Enterprise Partners to provide reports on the activities of the Partner in relation to the Partner Program, including e.g. names of contacted Customers, updates on discussions with Customers and planned marketing activities. The Partner agrees to adhere to the instructions of Rentle applicable at each time and to report on its activities in accordance with the reasonable requests and policies of Rentle.
7.14. Any Commission paid to the Partner by Rentle under this Agreement shall represent the Partner’s sole remuneration from its activities and unless otherwise agreed, the Partner shall not be entitled to reimbursement by Rentle of any costs or expenses incurred by Partner in connection with its duties and the fulfilment of its obligations under this Agreement. The Partner’s right to receive Commission shall be valid for the term of this Agreement.
8.1. You are free to promote what you deem appropriate on your own website(s), but any promotion that mentions Rentle and any associated trademarks may be perceived by the press or the public as a joint effort. You should therefore note that certain forms of advertising are always prohibited by Rentle. Any promotions by Partner should never contravene promotional laws in their location.
8.2 Advertising commonly known as “spamming” is inappropriate and unacceptable to us and constitutes a material breach of this Agreement. Other prohibited forms of advertising include the use of unsolicited commercial email (UCE), postings to non-commercial newsgroups and cross-posting to multiple newsgroups at once. Additionally, you may not advertise in any way that effectively hides or misrepresents your own identity, your domain name, or your email address. You may use emails or other messages to Customers to promote Rentle’s Services if the recipient is already a customer or subscriber of your services or website, and recipients have the option to remove themselves from future mailings and such emails or other messages are otherwise sent in compliance with the laws applicable to them.
8.3 In any direct marketing messages sent by the Partner, the Partner must identify itself and its contact details. Partner warrants that it complies with applicable data protection legislation including General Data Protection Regulation (EU) 2016/679 when processing personal data. Furthermore, Partner warrants that it has informed data subjects about their personal data processing including possible disclosures and it has obtained data subjects’ consents to the processing of those personal data if required by applicable data protection legislation.
8.4 Also, you may only post to newsgroups to promote Rentle’s subscription if the news group specifically welcomes commercial messages. You must always clearly represent yourself and your websites as independent from Rentle.
8.5. Partners that bid in their pay-per-click campaigns on keywords such as rentle.io, rentle.shop, rentle.store, or any of their subdomains, rentle, Rentle, Rentle coupons, Rentle Discounts, and/or any misspellings or similar alterations of these – be it separately or in combination with any other keywords – and do not direct the traffic from such campaigns to their own website prior to redirecting it to our website, will be considered to be in material breach of the Agreement. In order to use any Rentle-related keywords through paid advertising you need prior approval from the Rentle Partner Program Manager. Using “doorway pages” in such instances or overall as part of Rentle promotional activities is also strictly prohibited.
8.6. Partner shall not transmit any so-called “interstitials,” “Parasiteware,” “Parasitic Marketing,” “Shopping Assistance Application,” “Toolbar Installations and/or Add-ons,” “Shopping Wallets” or “deceptive pop-ups and/or pop-unders” to Users from the time the User clicks on a qualifying link until such time as the User has fully exited the Rentle Website (i.e., no page from our site or any Rentle’s content or branding is visible on the end-user’s screen). As used herein “Parasiteware” and “Parasitic Marketing” shall mean an application that:
(a) through accidental or direct intent causes the overwriting of Partner and non-Partner commission tracking cookies through any other means than a customer initiated click on a qualifying link on a web page or email;
(b) intercepts searches to redirect traffic through an installed software, thereby causing, pop ups, commission tracking cookies to be put in place or other commission tracking cookies to be overwritten where a User would under normal circumstances have arrived at the same destination through the results given Internet search and directory engines (services referred here as examples include, but are not limited to, Google, MSN, Yahoo, Overture, Bing, Hotbot);
(c) set commission tracking cookies through loading of Rentle Website in IFrames, hidden links and automatic pop ups that open Rentle Website;
(d) targets text on websites, other than those sites 100% owned by the application owner, for the purpose of contextual marketing; or
(e) removes, replaces or blocks the visibility of Partner banners with any other banners, other than those that are on websites 100% owned by the owner of the application.
9.1 You represent and warrant that:
9.2 RENTLE MAKES NO EXPRESS OR IMPLIED REPRESENTATIONS OR WARRANTIES REGARDING RENTLE SERVICES AND RENTLE WEBSITE OR THE PRODUCTS OR SERVICES PROVIDED THEREIN, ANY IMPLIED WARRANTIES OF RENTLE’S ABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT ARE EXPRESSLY DISCLAIMED AND EXCLUDED. IN ADDITION, WE MAKE NO REPRESENTATION THAT THE OPERATION OF OUR WEBSITE WILL BE UNINTERRUPTED OR ERROR FREE, AND WE WILL NOT BE LIABLE FOR THE CONSEQUENCES OF ANY INTERRUPTIONS OR ERRORS.
10.1 To the extent permitted by law, we will not be liable to you with respect to any subject matter of this Agreement under any contract, negligence, tort, strict liability or other legal or equitable theory for any indirect, incidental, consequential, special or exemplary damages (including, without limitation, loss of revenue or goodwill or anticipated profits or lost business), even if we have been advised of the possibility of such damages. Further, notwithstanding anything to the contrary contained in this Agreement, in no event shall Rentle’s total and aggregate liability to you arising out of or related to this Agreement, whether based in contract, negligence, strict liability, tort or other legal or equitable theory, exceed the total Commission paid to you under this Agreement during the three (3) months’ period preceding the first claim by you.
11.1 Partner will defend, indemnify and hold harmless Rentle, and its subsidiaries and affiliates, and their directors, officers, employees, agents, shareholders, partners, members, and other owners, against any and all claims, actions, demands, liabilities, losses, damages, judgments, settlements, costs, and expenses (including reasonable attorneys’ fees) (any or all of the foregoing hereinafter referred to as “Losses”) insofar as such Losses (or actions in respect thereof) arise out of or are based on:
(i) any claim that our use of the Partner trademarks infringes on any trademark, trade name, service mark, copyright, license, intellectual property, or other proprietary right of any third party,
(ii) any misrepresentation of a representation or warranty or breach of a covenant and agreement made by you herein, or
(iii) any claim related to your website, including, without limitation, content therein not attributable to us.
12.1 All information, including, but not limited to, any business, technical, financial, and customer information, disclosed by one party to the other during negotiation or the effective term of this Agreement in whatever form that is either marked as confidential, or that should reasonably be understood to be confidential by its nature or circumstances in which the information or material is disclosed (“Confidential Information”), will remain the sole property of the disclosing party, and each party will keep in confidence and not use or disclose such Confidential Information of the other party without express written permission of the disclosing party during the term of this Agreement and thereafter.
13.1. You certify that you are an independent contractor, and as such, nothing in this Agreement will create any partnership, joint venture, agency, franchise, sales representative, or employment relationship between you and Rentle. You will have no authority to make or accept any offers or representations on our behalf. You will not make any statement, whether on your website or any other website or otherwise, that reasonably would contradict anything in this Section.
13.2. For the purposes of this Section 13.2., “Partner” shall refer to an Affiliate Partner and an Agency Partner. The parties note that the Partner is free to determine the essential means of processing personal data relating to its partner marketing activities. For instance, whether or not the Partner targets any identified or identifiable natural persons as a part of its marketing efforts, or otherwise processes personal data for Partner marketing purposes, is solely determined by the Partner. As a consequence, the Partner serves as a data controller with regard to any personal data processed by it for the purpose of the conclusion and performance of this Agreement. The Partner is responsible for ensuring that the processing of personal data meets the requirements of the General Data Protection Regulation (2016/679) and other applicable legislation.
13.3. Enterprise Partners process personal data on behalf of Rentle as data processors. For Enterprise Partners, this Agreement includes a separate Data Processing Addendum as an integral part.
13.4. Neither party may assign its rights or obligations under this Agreement to any third party without the express written consent of the other party, except to a party who obtains all or substantially all of the business or assets of a party to this Agreement.
13.5. This Agreement shall be governed and construed in accordance with the laws of Finland, without giving effect to principles of conflicts of law or to the Convention on Contracts for the International Sale of Goods. Any dispute, controversy or claim arising out of or relating to this Agreement, or the breach, termination or validity thereof, shall be finally settled by arbitration in accordance with the Arbitration Rules of the Finland Chamber of Commerce. The seat of arbitration shall be Espoo, Finland. The number of arbitrators shall be one. The language of the arbitration shall be English.
13.6. You may not amend or waive any provision of this Agreement unless in writing and signed by both parties.
13.7. The section headings and titles in this Agreement are for convenience only and have no legal or contractual effect.
13.8. Any provision of this Agreement that is found to be invalid, unlawful, or unenforceable will be severed from this Agreement, and the remaining provisions of this Agreement will continue to be in full force and effect.