Customer Story, Tours & Courses, Bikes

Tänndalen chooses Rentle for simplicity and ease-of-use

Rentle is excited to announce a partnership with Scandinavia's best ski resort in 2018 and 2019, Tänndalen. Rentle will be helping in offering simple solutions to their booking and inventory-related problems, all while helping their summer activities grow. 

What started out as a simple hotel back in 1932, Tänndalen today is a year-round open facility that welcomes visitors from all over. During the winter, guests can enjoy the 53 slopes and 12 lifts, while during summer, Tänndalen offers incredible cycling opportunities. 

Both winter and summer activity equipment is provided by Hamra Sportshop, Tänndalen's full-service sports retail and rental store run by the store manager, Rasmus Bent, and his team. 

Thanks to the recently introduced summer activities, Tänndalen was able to keep the staff employed all year round. This resulted in the recurring guests recognizing the same staff year after year, creating a sense of community and familiarity, which is extremely important and valued by the crew at Tänndalen.

Location

Tänndalen, Sweden

Inventory

164 Rental bikes

percent-line (2)

284% growth in rentals

Changing for a better rental experience 

Tänndalen wanted their customers to be able to book their experiences online in real-time, all while making sure the store-side doesn't have to worry about double-bookings. This became even more important as the popularity of their summertime activities continued to grow, and the traffic kept increasing.

Previously, Tänndalen was only accepting bookings by phone. Taking bookings by phone was not only ineffective and time-consuming for the staff, but it also wasn't hospitable for the guests.

The crew at Tänndalen want their visitors to have a smooth experience and to feel at home. Providing such an experience meant that rental software they would go for had to be easy to use and straightforward for both the customers and the staff.

Rentle solves all problems in a simple way

Starting from the summer of 2020, Rentle has offered Tänndalen an easy and fast solution for what they were looking for. Since then, their customers have been able to book online whenever and wherever is most convenient for them, and managing their inventory is now easier than ever before. 

"Rentle was a simple solution that was affordable and solved all our problems in a nice and simple way," says Rasmus.

Tänndalen experiencing growth together with Rentle

Since partnering up with Rentle, Tänndalen's summer activities have blossomed. Here are some of the most notable benefits & changes Tänndalen has experienced:

→ They now have a perfect overview and control of their bike inventory which includes 164 bikes, and they're available for rent at all times. 

→ Within a year, their rentals have increased by 284%

"The growth we experienced would not have been possible without Rentle. Rentle is just great, a nice bunch of people with awesome support and software that is simple and user-friendly," - Rasmus Bent

We are thrilled to continue our journey together with Tänndalen and look forward to seeing more growth happen in the future. 

Photo: Tänndalen/Hamra Sportshop

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